At efulfilment.eu, we are always looking for ways to Improve our service level to our e-commerce clients. With our team of dedicated professionals, we handle everything necessary to ensure our clients’ success. Will you join the team as a Customer Success Representative?

Job description?

As a Customer Success Representative, you are the go-to person and the first point of contact for our clients. You share responsibility for the success of our clients. You are always ready to assist and solve problems before the client even notices them. This is a highly varied role where you play a crucial part in keeping our clients happy and successful.

Your profile

• Education level: Secondary vocational education or Professional education
• At least 2 years of work experience
• A multitasker who isn’t afraid for challenges
• Expert in Microsoft Office and CRM software
• Customer-oriented, proactive, communicatively skilled, and stress-resistant (with a healthy dose of humor, but okay, maybe that’s asking for a lot…;) )
• Fluent in Dutch and English (writing and speaking)
• Always looking for ways to improve and not easily discouraged

Bonuspoints for

• Fluent in German writing and speaking

What you get

• Money
• Excellent secondary employment benefits including travel expense reimbursement
• Freedom and responsibility, and the opportunity to work from home
• The opportunity to work at an informal company within the dynamic e-commerce world
• Well-stocked fridge and luxury sandwiches on Fridays
• An enthusiastic team of ambitious professionals
• Mobile Phone and Macbook Pro
• Opportunity to show your go-karting skills at the annual efulfilment.eu Race Challenge
• Training opportunities for further professional development